Holiday Shipping Policy
As we approach the holiday season please be aware of extended shipping times during this busy season. Orders placed starting Thursday 11/26 thru the month of December will experience longer than normal processing times due to increased order volume.
All orders will be processed in the order received and customers will receive notifications via email or text when orders have been shipped. Please note that choosing Flat Rate (USPS Priority Mail) vs. UPS Ground does not change our internal processing time. Also please note that UPS Ground is not Express or Next day shipping.
Please be aware that suspension of delivery time guarantees are still in place for all major carriers (USPS, FedEx, UPS). Once shipped, you may still receive your package within the carriers promised delivery time, however some parts of the country are still experiencing delays due to the pandemic.
Shipping updates will be sent to all customers waiting for orders on a periodic basis. Individual inquiries regarding shipping times will receive an automated response. If any issues arise with your individual order we will contact you directly.
If you package is already in possession of USPS or UPS and you have questions about delivery, please contact them directly (USPS Customer Service Contact Number: (800) 275-8777, UPS Customer Service Contact Number: (888)-742-5877).
Per our normal Return/Refund Policy all orders are final. All orders placed during our Black Friday Cyber Monday promotions cannot be updated or modified once placed. As usual please contact us at firstname.lastname@example.org with any questions regarding missing/incorrect items or shipping damage.